You have probably heard about creating a customer experience and creating a relationship with your customer, but what does it actually mean? And, what does it look like in practice?
Well our guest today, Patrick Stewart, is the CEO of Apricot Lane Boutique, which is a national women's retail franchise with over 80 locations and soon to have well over 100 locations! He shares with us how his company creates a personal connection with their brand and how you can too for yours!
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**Find an Apricot Lane Boutique location near you: https://apricotlaneboutique.com/
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ABOUT OUR GUEST:
Patrick Stewart is CEO of Apricot Lane Boutique – the most popular women's fashion franchise with over 80 locations. BeforeApricot Lane, Patrick was CMO of Sears Holdings, and he was responsible for driving record revenue of $1.2B and a 35%increase in profitability.
Numbers-wise, there are currently 80 Apricot Lane franchises with a soon-to-be 100. The brand also first opened its doors in 2007and in 2008 received the prestigious International Council of Shopping Centers Association (ICSC) as the Hot Retail Concept for Fashion – getting over 70000 votes in favor.
ABOUT BIG SKY FRANCHISE TEAM:
This episode is powered by Big Sky Franchise Team. If you are ready to talk about franchising your business you can schedule your free, no-obligation, franchise consultation online at: https://bigskyfranchiseteam.com/ or by calling Big Sky Franchise Team at: 855-824-4759.